About Us

 

IT TAKES A VILLAGE

We strive to provide only the best quality products and to continually add to our specialist knowledge. Whenever possible, we view material at the source before choosing to bring it back and make it accessible to you. This, in turn, allows us to maintain our extremely high standards.

At Tile Deluxe Shop, we select beautiful natural stone from Europe’s best quarries, using our years of experience in this industry to find the ideal product for you.

We offer our customers exclusive stones of unrivalled quality, handling every stage of the sourcing, finishing, and importing process with the utmost care and attention.

KNOWLEDGE

We know our stones inside out. Every fossil fragment, every vein.

Our technical knowledge about our natural stone is exceptional, allowing us to act as stone consultants to help you select the perfect material for your project.

Which means we do far more than just supply and sell. That doesn’t even begin to cover it. Architects look to us as expert advisors because we understand their vision. We know how important it is to find exactly the right material to complement their designs, and we’ll search until we find it.

And of course, we appreciate that you’re not just looking for a color-match that sort of works if you squint, or a finish that’s perfect as long as you don’t actually touch anything. You need to know every detail – is it frost-resistant, acid-resistant and what variation should I expect? Not forgetting durability, lead times and SKA ratings. We will make sure what you get is exactly what you need.

QUALITY

You’re looking for quality, so we make sure we find it

Our drive to select natural stones of the highest standards means we travel internationally to see quarries first-hand, carrying out factory visits to ensure excellence.

This unflinching dedication to quality is backed up by regular and comprehensive product inspection. We don’t rely on second-hand technical data from suppliers, and instead, collect highly accurate specification details using trusted testing houses. It’s what makes us very different from your average natural stone supplier in the USA.

Yet at the same time, we don’t expect you to make decisions purely based on a list of figures on a piece of paper. We offer samples to help you get a clear picture of exactly how a finish will look. From initial hand samples to larger pieces and range samples, this means you can be absolutely sure every inch will be exactly right. With Tile Deluxe Shop, there are no nasty surprises, and you’ll see the quality every step of the way.

EXPERTISE

In an unpredictable business, we’ve got everything under control

Our dedicated team are all experts in their fields, whether that’s in logistics or quality control, or simply knowing how to get the very best out of client relationships. And the reason you can rely on us to really understand your challenges is that we’ve been there. Over the last two decades, we’ve seen every pitfall this industry can throw in your path, and we’ve been sharp enough to handle every single one of them. We work in a complex business that’s unpredictable by nature, but that’s something that our clients don’t ever have to worry about. We are here to reassure and guide you through the whole process as your go-to natural stone online showroom in the US.

 

NETWORK

 

We know the right people, which means you do too

In this business, it’s what you know and who you know. So work with us and you can rest assured that everybody in the supply chain meets our own very exacting standards. Not only that, but we have also built up a level of trust with all our suppliers that guarantee you get an exceptional product.

We are on first-name terms with owners of many of the best quarries, giving us exclusive access to some of the world’s most sought-after stone. These are relationships that span decades, built on mutual respect, and it’s why we offer a considered and carefully curated range of stone. We focus on finding you the very best quality, from quarries we know, can deliver.

Quarries are just one part of our network though, and by working closely with contractors during complex tender processes, we are equally knowledgeable about how they like to work.

When you work with Tile Deluxe Shop, you are surrounded by industry experts.